Director of Human Resources

 

• Organized and established a full-time human resources focus for a $13M software development company.  DCA provides digital signal processing systems to the CD and DVD mastering and replication industry with an international customer base and offices in the United States, Japan and Germany.  Responsibilities included staff planning and recruiting support, benefits design, development and dissemination of company policies and procedures, payroll administration, management of employee relations and liaison on legal affairs.

 

Sales & Marketing Associate                                                                  

 

• Primary sales contact and administrator of DCA’s warranty and after sales support program called DCA Care.  Increased DCA Care sales from $500K to over 800K in 1997, representing a 60% increase over 1996.  Organized all aspects of the international tradeshows that DCA used as the principal vehicle for new product introduction.  Activities included working with hotels, event organizers and freight forwarders to ensure that all equipment, booth, host rooms and travel arrangement plans were carefully executed.  Planning, organizing and implementing hospitality parties for our customers in an effort to build business relationships.

 

                                                                                      

                                                                       

 

 

 

 

Business Administration Manager 

 

• Responsible for the performance of two Business Administration departments.  Managed Billing, Accounts Receivable, Accounts Payable, Division Personnel Administration, Inventory Control and Payroll.  Completed several modifications and implementations to existing information system to facilitate greater department and division efficiency.